Apple has introduced a brand new characteristic for the Apple Retailer On-line at this time known as “Store with a Specialist over Video.” This characteristic permits clients to attach with an Apple Specialist utilizing one-way video to “store the iPhone lineup.”
Apple introduced the brand new functionality in a press launch printed on Tuesday. When related with a specialist, clients can discover the iPhone lineup, find out about Apple Commerce In affords and promotions, and extra:
Apple at this time launched Store with a Specialist over Video, a brand new dwell purchasing expertise on apple.com for patrons within the U.S. Store with a Specialist over Video connects clients seeking to buy iPhone with a retail crew member through a secure and safe, one-way video purchasing session. With this new service, clients can browse the newest fashions, discover new options, and find out about Apple Commerce In affords, service offers, switching to iOS, and varied financing choices.
The brand new “Store with a Specialist over Video” characteristic will likely be accessible to clients in america from 7 a.m. to 7 p.m. PT. Apple says that if a session is unavailable or a buyer needs to entry the web page after hours, they’ll contact a Specialist over the telephone or through chat 24 hours a day.
Karen Rasmussen, Apple’s head of Retail On-line, mentioned:
“We’re always innovating to ship an much more personalised expertise for our clients, assembly them the place they’re to ship the perfect of Apple. With Store with a Specialist over Video, our crew members are excited to attach with clients and supply distinctive service as they find out about which iPhone most accurately fits them.”
buyers can activate the characteristic by heading to Apple’s “Purchase iPhone” web page. Simply click on on the “Ask an iPhone Specialist” button and search for the “Store with us over one-way video” possibility.
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