HomeMac11 straightforward methods to repair Apple Mail not working

11 straightforward methods to repair Apple Mail not working


The issue with Apple Mail not working can drive you loopy. Think about not having the ability to obtain and ship emails whenever you want it. In case your Mail app retains crashing, stalling, not even loading, or quitting abruptly, what must you do? Don’t panic. You’ll discover a resolution on this article. Maintain studying. 

Why is my Apple Mail not working?

Should you’re searching for attainable causes in your Apple Mail app to cease functioning or responding, listed below are among the most typical ones:

  • Outages of Apple servers
  • Web connection instability 
  • Outdated Mac Mail app 
  • Incorrect settings configuration
  • Faulty information recordsdata 
  • Incorrect login info 
  • Outdated macOS
  • Not sufficient cupboard space in your account.

Don’t fear, although. Fixing the issue is just not as onerous as it might appear. This information will stroll you thru all of the steps it’s essential to take to resolve just about each challenge with the Mac Mail app not working. Let’s dive in.

Tips on how to repair Apple Mail not working?

We advocate rebooting your machine earlier than beginning with the technical fixes. Restarting typically helps with minor app points as a result of it refreshes and deletes your whole briefly saved information. So Select the Apple menu > Restart. If this doesn’t assist resolve your Apple Mail points, proceed to the steps beneath. 

Test your web connection

You undoubtedly already know that you just want a steady web connection to ship and obtain emails. The “Mail app on Mac not working” challenge may seem in case your pc isn’t linked to the web or the Wi-Fi protection is poor.

To examine your web connection, you may merely attempt to load any web page in your browser or perform testing by unbiased web sites. Then, with Setapp membership, you may obtain apps like NetSpot and WiFi Explorer, which gives you a radical and reliable understanding of your Wi-Fi energy.

WiFi Explorer



You could find the perfect location for a fast connection because of the apps’ evaluation of Wi-Fi efficiency and protection. By operating dwell scans and figuring out real-time obtain speeds, in addition they provide the means to optimize and troubleshoot your wi-fi community.

NetSpot Test



Drive give up the Mail app 

Restarting an app is likely one of the best actions you may take when it stops functioning in your Mac. In case the app is absolutely frozen and unresponsive, attempt the Choice + Command + Escape command to drive give up it.

Shut all apps and restart your Mac

Issues with Mac Mail could be attributable to one of many different Mac apps which are open on the time. Mail could have bother functioning because it ought to if a kind of apps has a bug, is consuming extreme quantities of RAM or processing energy, or each. 

Merely give up the entire apps in your Mac utilizing the earlier directions, then select Restart from the Apple menu within the top-left nook.

Tip: Use QuitAll, the app that lives in your menu bar and means that you can give up a number of apps at a time, together with these operating within the background and are onerous to trace. 

View background apps



Reset the Mail app

Resetting your Mail app is likely one of the straightforward fixes that works generally. Our favourite methodology to try this is to make use of CleanMyMac X. It doesn’t delete the Mail app however brings it again to its default state. Following the beneath steps will clear up app conflicts and incompatibilities, maintaining consumer recordsdata protected and unaffected. Right here’s what you want to do:

  1. Open Setapp and sort “CleanMyMacX” or “declutter Mac” within the search bar
  2. Discover CleanMyMac X within the search outcomes and click on Set up
  3. As soon as the app is put in, open it, click on Uninstaller within the sidebar
  4. Choose Mail from the checklist of apps and click on on the arrow
  5. Then choose the Mail’s supporting recordsdata, logs, and so on. This may reveal the arrows with the textual content “Your choice” subsequent to the Mail icon in CleanMyMac X. Choose “Reset”
  6. Lastly, click on the Reset button.

manage Apple apps



Clear up Mail attachments

Typically Mail received’t open on Mac due to a dodgy mail attachment. Sadly, it may be troublesome to pinpoint this until Mail instantly fails whenever you click on on a sure electronic mail. Utilizing a software like CleanMyMac X makes cleansing up your attachments a lot less complicated. Its particular Mail Attachments module can simply delete native copies of downloaded attachments from emails, liberating up house and stopping app crashes. Observe the steps beneath:

  1. Open CleanMyMac X – you may set up it from Setapp
  2. Click on Mail Attachments from the left sidebar and click on the Scan button
  3. Await the Scan to complete, then evaluation which mailboxes to scrub, and make sure by clicking Clear.

Mail Attachments

Rebuild your mailbox 

Rebuilding your mailboxes may completely clear up the difficulty. Don’t fear; it’s not as troublesome because it sounds. 

That is methods to rebuild Mac Mail: 

  1. Open your Mail app
  2. Select a mailbox from the sidebar on the left
  3. Then Select Mailbox > Rebuild from the highest menu 
  4. Strive it with every of your mailboxes, then shut and reopen Mail.

Reset your Mail preferences

The issue with Mail not working is likely to be a results of a bug within the file that shops your whole program preferences. This often occurs with Mac software program, however fortuitously, it’s fairly easy to repair. Deleting the plist file containing your settings will do the trick. By doing this, Mail generates a recent plist file that resets all of the preferences to their preliminary values. Listed below are the steps to comply with: 

  1. In Finder, click on Go > Go to Folder
  2. Enter the next file path and press the Return key to go there: ~/Library/Containers/com.apple.mail/Knowledge/Library/Preferences
  3. After that, drag the com.apple.mail.plist file to your Desktop to reset the preferences
  4. Now reboot your machine and reopen the Mail app
  5. If Mail nonetheless doesn’t work correctly, transfer the plist file out of your Desktop again into the Preferences folder to revive your preferences.

reset settings

Disable your electronic mail accounts

In case you have quite a few accounts, it might be worthwhile to disable every one earlier than reloading it one by one to see if any of them are corrupt.

Right here’s the way you disable your electronic mail accounts:

  1. Select the Apple menu > System Preferences
  2. Click on Web Accounts
  3. Within the left sidebar, select your mailboxes and uncheck the Mail within the choices
  4. As soon as all Mail accounts have been disabled, reload Mail and see if it really works. 

internet accounts

If that doesn’t resolve your Apple Mail points , you may fully take away and re-add electronic mail accounts. Right here’s how:

  1. Open Mail, then click on Mail > Accounts from the menu bar
  2. From the sidebar, select a mail account, after which click on the minus (-) image 
  3. Affirm that you just actually wish to deactivate the account; needless to say it should solely be deleted out of your Mac  
  4. While you’re completed, click on the plus (+) button so as to add that account to your Mac once more by following the on-screen instructions. To do that, you’ll must know your username and password. 

Are you sure you want to delete the account

Take away and reindex envelope recordsdata

To retailer and search message headers, Mail has an envelope index. The unhealthy factor: it might probably turn out to be faulty and result in Apple Mail not engaged on Mac. 

Right here’s the way you delete envelope recordsdata:

  1. Give up Mail and open Finder
  2. Holding down the Choice key, select Go > Library from the highest menu
  3. Then select Mail > V9 folder (relying in your macOS, the folder can have one other quantity)
  4. Open the MailData folder and discover the next recordsdata: Envelope Index-shm, Envelope Index-wal, and Envelope Index
  5. Copy and paste the recordsdata in your Desktop, deleting the unique recordsdata within the MailData. Then reopen Mail. If it really works superb, you may delete the recordsdata in your Desktop. 

mail data folder

To avoid wasting your valuable time, use CleanMyMac X to take away and reindex envelope recordsdata quicker. Right here’s what you want to do:

  1. Open CleanMyMac X – you may set up it from Setapp
  2. Click on Upkeep from the left sidebar, choose the Velocity Up Mail job and click on the Run button.

Speed Up Mail



Clear up storage 

When you might have low inside storage capability, your app can turn out to be sluggish. So it’s greatest to have at the very least 15-20% of your units’ storage out there. Should you haven’t, begin by emptying your inbox of all pointless emails. The subsequent step is to take away all unused apps out of your machine. Right here’s one other time whenever you want the CleanMyMac X app once more. 

Observe these steps to delete the redundant apps:

  1. Open CleanMyMac X – you may set up it from Setapp
  2. Click on Uninstaller from the left sidebar
  3. Choose the apps you wish to do away with and click on Uninstall.

On high of that, use the Good Scan choice, which is able to assist clear your system to attain most efficiency and reclaim free house. 

Smart Scan

Replace your macOS

Apps could cease working as a result of necessary updates are missing. So attempt to replace to a newer macOS model and see if it fixes the issue.

To replace macOS, comply with these steps:

  1. Select the Apple menu > System Preferences
  2. Click on Software program Replace 
  3. Should you see {that a} new macOS model is accessible, set up it.

If not one of the above fixes work, your drawback might be a technical one. On this state of affairs, we advise getting in contact together with your electronic mail service supplier.

Apple Mail not working? Strive the options

For sending and receiving emails, you could possibly additionally use apps like Canary Mail. It has considerably superior performance than Apple Mail and is useful for electronic mail energy customers who care about safety and must deal with their inboxes properly.

The largest benefit of Canary is end-to-end encryption and functionality to unsend, schedule, or set emails to run out. The centered inbox setting in Canary learns which emails must be prioritized as you utilize it and filters emails from these senders to the highest of your inbox.

To keep up group, focus, and responsiveness, Canary options to-do and follow-up lists that help you drag and drop emails. You could find any electronic mail with ease by utilizing a pure language search.

mail bulk cleaner



The most effective factor: Canary Mail, in addition to NetSpot, WiFi Explorer, QuitAll, and CleanMyMac X, are free as a part of a 7-day trial of Setapp, a set of instruments in your Mac and iPhone. Together with the above apps, you’ll have quick and limitless entry to all the Setapp platform with greater than 240 apps.

When your week-long trial involves an finish, continued entry to Setapp’s huge app catalog is simply $9.99 per 30 days. Why hesitate when you may entry so many apps for such an amazing worth? Strive Setapp immediately.

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