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Apple TV Video Not Obtainable? Diagnostics and Options


Are you experiencing an issue the place Apple TV+ retains saying Video Not Obtainable? Don’t fear, there’s an answer. It’s in no way exhausting to think about a state of affairs whereby a consumer is extremely anticipating having fun with a program on their Apple TV utilizing the app, when rapidly they get a message saying “Video Not Obtainable”. While you want that newest episode of Ted Lasso, having this interruption simply isn’t going to chop it. Let’s discover some choices.

In case you’re in search of an answer to Apple TV+ saying Video Not Obtainable, I’m going to check out some options. I’m additionally going to cowl some concepts as to why this can be taking place for customers, whereas additionally going into some options if a consumer is having points with an Apple TV system as effectively. I’ve zero qualms admitting I’m a fan of Apple TV+, so I do know experiencing points generally is a main concern, particularly if you’re attempting to compensate for one thing. 

Why Does Apple TV Preserve Saying Video Not Obtainable? 

Whereas exploring our choices of what could also be improper along with your Apple TV+ app or system, let’s check out a number of the reason why this can be taking place. If you’re receiving a Video Not Obtainable message, it might have one thing to do with the distant server not having a legitimate response. I’ll additionally present a few of the simpler options on this part, whereas additionally offering additional options within the subsequent part. If you’re having the Video Not Obtainable message, it’s possible you’ll wish to undergo every possibility earlier than making use of an answer. 

The brand new Apple TV 4K gives a brand new visible expertise for customers. (Photograph Credit score: Apple.)

Points with Web Connection

There might be quite a few causes for Apple TV to show a Video Not Obtainable message. Some of the well-liked causes for customers receiving this message is that there’s a problem with their web connection. Guaranteeing that you’ve got a correct, sturdy connection to the web might be an effective way to make this message disappear. 

Moreover, if you’re streaming with the next decision TV, it’s possible you’ll wish to contemplate what number of units are literally related to your community. Excessive res video takes up extra of your web connection than some could understand. Strive disconnecting your different units from the web to see if this fixes your Apple TV subject. 

Apple TV+ is Out of Date

With regards to each an Apple TV and the Apple TV+ app, maintaining each as updated as doable is usually a good suggestion. As a rule, permitting software program to get old-fashioned could cause some minor points, equivalent to receiving a message stating that video shouldn’t be obtainable. Not sure that your software program is updated. Each the system and the app ought to maintain updated on their very own, nevertheless, you possibly can all the time verify the App Retailer to see if the Apple TV+ app wants an replace. 

If you must replace your Apple TV, you possibly can verify for the replace by going to Settings > System > Software program Replace

Fallacious Apple ID

One other well-liked cause customers obtain the Video Not Obtainable message is that they might be utilizing multiple Apple ID, and that they’re signed into the improper account. For instance, a consumer could use two accounts as a consequence of buying media with one account, and having an Apple TV+ subscription on the opposite. Guarantee that you’re utilizing the right Apple ID when logging into Apple TV+. 

After all, in terms of your Apple ID, you might also wish to guarantee that you’ve got an energetic subscription to Apple TV+. Whereas the streaming service ought to renew mechanically, there could also be situations the place this doesn’t happen. Utilizing your iPhone, you possibly can verify your subscriptions by going to Settings > [Your Name] > Subscriptions and choosing Apple TV+. From right here, you possibly can verify to see when you have a legitimate and energetic subscription. 

Utilizing A number of Streaming Gadgets

If a number of individuals are utilizing the identical Apple ID to login to Apple TV+, this may increasingly create points. When you’ve got Household Sharing, it’s possible you’ll permit as much as six relations to make the most of one account. Nonetheless, should you go over this restrict, you’ll possible not be capable to use the app. Whereas it might be nice that your nephew is having fun with Jason Mamoa’s SEE, go forward and provides him the boot so you will get again to having fun with what you wish to watch. 

Removing family from the Family Share Plan
Daybreak is simply going to have to attend for the following season of The Morning Present. (Photograph Credit score: Apple.)

If you wish to kick somebody off your loved ones plan out of your iPhone, merely go to Settings > Household Sharing > [Person you want to remove] > Take away From Household Sharing. Be aware that you could be must go to Settings > Your Apple ID earlier than going to Household Sharing, relying on what model of iOS you might be utilizing. On Mac, you possibly can go the Menu Bar and go to Apple > System Settings > Household > [Name of Member] > Take away From Household Sharing

Test Your DNS Settings

The Area Title Service, or DNS helps translate an IP deal with into one thing that’s extra recognizable. When you’ve got the improper DNS server in your system, you’ll possible not be capable to find a video file deal with that’s related to the Apple TV server. Seemingly, it would be best to be certain that your Configure DNS setting is about to Handbook. In case you’re utilizing an Apple TV, this is so simple as going to Settings > Basic > Community, after which trying to find Configure DNS and guaranteeing it’s set to Computerized. If you’re utilizing a unique streaming system, you will want to search out related settings and choices. 

The way to Repair Apple TV Video Not Obtainable? 

Paying heed to the above concepts, there are a number of different options obtainable as effectively. If you end up constantly receiving a Video Not Obtainable message, there are alternatives obtainable to you. As talked about, checking for software program updates, checking your web connection in addition to exploring a few of the different choices talked about above can all be methods to revive your video. 

Taking One other Have a look at Your Web Connection

As beforehand said above, looking at your web connection is probably going step one towards discovering an answer to your Apple TV downside. For people who swap between a mobile connection and a Wi-Fi connection, be certain that each have a correct or sturdy connection. Strive one earlier than attempting the opposite. Once more, you might also wish to contemplate what else could also be utilizing your connection. If there are a number of individuals utilizing it, or a number of issues taking over an enormous portion of the connection, you might be more likely to expertise points. 

Additionally, as a reminder, be certain that your DNS settings are set to Computerized, relying on whether or not or not you might be utilizing an Apple TV, or another streaming system. After all, you might also wish to verify Apple’s System Standing web page to ensure that it’s not a problem on Apple’s finish. 

Reinstall the Apple TV+ App

If you’re having points with the Video Not Obtainable on the Apple TV+ app, it’s possible you’ll wish to contemplate deleting and reinstalling it. Relying on what kind of system you might be utilizing, deleting an app will greater than possible be completely different for every system. Nonetheless, deleting and uninstalling the Apple TV+ could assist restore your video if you’re receiving an error message. 

Restart Your Machine

Together with guaranteeing that you’re signed into the correct Apple ID with Apple TV+, you might also wish to go forward and provides no matter system you might be utilizing to stream a reset. Rebooting units is often a great way to clear away any small software program bugs, and it’s usually the simplest answer to a tiny downside. 

Time wanted: 2 minutes.

You may reset an Apple TV by means of the next instructions:

  1. From the Apple TV, go to Settings.
  2. Scroll down and choose System.
  3. Inside the Upkeep part, faucet Reset.
  4. A pop-up will seem. Faucet Reset once more. 

Customers might also wish to attempt signing out of the Apple TV+ app, resetting their system, after which logging again in. If you’re utilizing an Apple TV, yow will discover the power to logout of Apple TV+ by means of Settings > iCloud > Account Title. Repeat these steps to log again in once more. Customers might also wish to contemplate doing extra of a tough reset, whereby you shut the system down, unplug it for ten seconds, plug it again in after which flip it on. It could even be a good suggestion to reset the community router and modem as effectively.

Keep Linked

Apple TV+ and the Apple TV system are an ideal mixture. (Photograph Credit score: Apple.)

If you realize me, then you definitely already know what a fan I’m of Apple TV+. From Mythic Quest, to Black Chicken and a wave of newly releasing motion pictures, there’s quite a bit to get pleasure from with the streaming service. Pairing it with an Apple One subscription solely makes issues higher, as this then offers you entry to much more content material exterior of the streaming service. After all, an Apple TV additionally makes an amazing streaming system, and older variations of the field are rising cheaper by the day. 

Nonetheless, if you’re having bigger points with an Apple TV system, then it’s possible you’ll wish to contemplate looking at my article addressing methods to repair the blinking white mild, because it goes a bit deeper into the nitty-gritty of discovering options on your streaming field. When all you wish to do is watch some tv, having an app that works goes to be essential. Luckily, any of those options must be the ticket to getting you again to having fun with your favourite streaming content material. 



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