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Spotify issues and find out how to repair them


Spotify is without doubt one of the most standard music streaming providers, with hundreds of thousands of songs and podcasts accessible throughout varied genres. The perfect half is that it’s accessible on each platform and utterly free, so long as you’re okay with advertisements. Nevertheless, a paid Spotify Premium subscription brings loads of helpful extras like the flexibility to obtain songs, higher audio high quality, limitless tune skipping, and extra. However like every app, Spotify has the occasional bug or glitch, and issues don’t work as anticipated. Right here’s a take a look at some frequent Spotify issues and find out how to repair them.


Drawback #1: The Spotify app just isn’t loading or enjoying music

spotify niche mix list close up

Ryan Haines / Android Authority

Any interruption whereas listening to your favourite playlists or podcasts is annoying, so the Spotify app not loading or enjoying music is a large drawback. Right here’s what you may strive if Spotify just isn’t working as anticipated.

Potential options:

  • Spotify not working might be due to issues with the app itself. Like all streaming service or web site, Spotify can have the occasional deliberate or unplanned service outage. So the problem won’t be along with your system. You’ll be able to see if there are widespread stories of Spotify issues by checking websites like Down Detector or Down for Everybody or Simply Me. The Spotify Standing Twitter account additionally shares updates when the service is going through any downtime.
  • Spotify lets customers obtain songs for offline entry, however for essentially the most half, utilizing the app requires an energetic Web connection. Verify your community connectivity to make sure it isn’t inflicting any issues. A easy check is to open one other app or web site that requires information to see if it’s loading. Now we have useful guides on fixing Wi-Fi issues and what to do in case your telephone gained’t hook up with Wi-Fi in case you have run into community connectivity issues.
  • More often than not, merely shutting down and opening the app or turning your system on and off once more helps repair the issue. If it doesn’t, you may strive clearing the app or browser cache and cookies on Android or clearing the cache on any platform to see if the issue goes away. If nothing works, it’s finest to delete and reinstall the app. Clearing the app storage or uninstalling it can utterly reset the app, so that you would possibly lose information like saved playlists if it isn’t synced throughout gadgets.
  • Don’t overlook to replace the app to the newest model since software program updates normally convey bug fixes that ought to assist clear up some issues.

Drawback #2: Spotify audio issues

nothing ear 2 buds case with spotify podcast 3

Rita El Khoury / Android Authority

Spotify is an audio streaming service, so poor audio high quality isn’t an amazing drawback to have. Some customers report listening to a crackling sound throughout audio playback or low-quality sound on the whole whereas utilizing Spotify.

Potential options:

  • Music streaming doesn’t require significantly quick Web connections. However fluctuations and unstable connections may trigger issues with audio high quality. Spotify units the audio high quality to Auto by default and modifications it relying on the connection pace. You’ll be able to set the audio high quality to a selected degree to avoid the problem.
  • On Android, faucet the gear icon on the high proper nook to open Settings, and choose Excessive from the dropdown subsequent to Wi-Fi streaming and Mobile streaming. Spotify Premium subscribers can even see a Very excessive choice. On iOS, go to Settings > Audio high quality and choose Excessive or Very Excessive within the Wi-Fi streaming and Mobile streaming sections. Nevertheless, take into account that shoddy information speeds would possibly trigger buffering as an alternative.
  • Information saver settings may trigger the crackling difficulty and common audio high quality points. Enabling this setting routinely units your audio high quality to low and disables artist canvases. It’s helpful in the event you’re nervous about information limits, however it may trigger audio high quality issues. And Spotify doesn’t require an excessive amount of information, so you may comfortably change to one of many increased high quality settings. On Android, go to Settings (gear icon on the high proper nook) and toggle off Audio high quality within the Information Saver part. On iOS, go to Settings > Information Saver and toggle off Information Saver.
  • Web connectivity points will trigger issues with the Spotify desktop apps as effectively. However there’s one other setting you may allow to repair it. On the Home windows app, go to Settings and toggle on Compatibility to allow {hardware} acceleration. On a Mac, click on Spotify within the menu bar on the high and click on {Hardware} Acceleration to allow the setting.

Drawback #3: Can’t add native information to Spotify playlists

Spotify Library UI

Joe Hindy / Android Authority

Spotify permits you to add and hearken to music saved in your desktop or smartphone to your playlists. Some customers aren’t in a position so as to add native information to Spotify anymore. This isn’t a bug, although, and the choice nonetheless exists. Spotify has modified the best way you may add your music to the app.

Potential options:

  • As a substitute of merely dragging and dropping information into Spotify on a desktop, you must undergo a few additional steps. On the Home windows app, go to Settings and toggle on Native information. Click on Add a Supply to pick out the folders along with your saved music information. On a Mac, go to Spotify (menu bar) > Preferences > Native information and allow Spotify to entry your iTunes library and folders with saved music. The steps stay the identical as earlier than to add native audio information to Spotify on cell. Go to Settings > Import > Present native audio information.

Drawback #4: Can’t obtain songs on Spotify

Spotify home screen UI

Joe Hindy / Android Authority

Spotify Premium subscribers can obtain songs and podcasts for offline playback, however some customers can’t.

Potential options:

  • This function is barely accessible for Premium customers, so be certain that your subscription is energetic. Log in to your Spotify account web page and test your subscription particulars within the Your Plan part.
  • Spotify permits you to obtain songs on as much as 5 gadgets, however there’s a restrict of 10,000 songs. This will appear to be loads, however you would possibly surpass the restrict in the event you obtain a number of playlists and albums throughout completely different gadgets. You can’t obtain any extra music till you take away the downloaded content material.
    • The steps to obtain songs and playlists on Spotify and take away them are surprisingly the identical. Open the playlist and faucet on the downward arrow (obtain button). If it’s a saved playlist, you may be requested whether or not you need to take away it from downloads. In the event you’ve downloaded your Preferred songs, open the playlist and toggle off Obtain Songs.
    • Doing this individually will take some time, however you may choose and select what you need to preserve. Nevertheless, if you wish to take away all downloaded content material and begin over, go to Settings (gear icon), scroll all the way down to the Storage part, and faucet Take away all downloads.
  • You may additionally be unable to obtain songs in case your system doesn’t have sufficient storage. Spotify recommends having at the very least 1GB of free storage accessible and extra in the event you obtain plenty of songs. Try our information on find out how to liberate storage in the event you run into this drawback.

Drawback #5: Spotify Premium options will not be working

Spotify Premium banner ad

Joe Hindy / Android Authority

Spotify has a slew of Premium subscription choices, from Duo and Household plans to considerably cheaper plans for college students. A subscription offers you entry to offline playback, increased audio high quality, an ad-free expertise, and extra. You probably have subscribed however aren’t seeing these options, right here’s what you may attempt to repair it.

Potential options:

  • First, guarantee that you’ve an energetic subscription. Go to your Spotify account web page and test your subscription particulars within the Your Plan part. You might have logged in with the fallacious account in the event you see Spotify Free. Bear in mind to make use of the identical login methodology as while you signed up. So in the event you did so utilizing Fb, Google, or Apple ID, log in the identical approach. In case your login credentials are appropriate, go to Verify your cost standing to see if a cost is pending or has failed.
  • In the event you see an energetic subscription, Spotify recommends merely logging out and signing again in.
  • When somebody invitations you to a Duo or Household plan, the first account holder has management and will have by accident revoked your entry. Verify to make sure that you haven’t been faraway from the plan. Spotify can even routinely take away you from the plan in the event you don’t confirm your info, like your tackle, inside seven days of getting the verification electronic mail. Keep in mind that if verification fails otherwise you don’t reply inside per week, you won’t be able to hitch one other Duo or Household plan for 12 months.
  • In the event you can’t discover downloaded songs, there are a number of the explanation why Spotify might need routinely eliminated them. This can occur in the event you haven’t been on-line for 30 days or have downloaded music on 5 different gadgets. With the latter, Spotify will routinely delete downloads from the system that was used least lately. You may also not discover songs in the event you’ve modified areas since regional restrictions are in place. Your downloaded songs might also disappear in the event you use a microSD card for storage in your telephone that doesn’t work anymore.

Drawback #6: Can’t discover Spotify playlists

The Shokz openrun pro with spotify

Ryan Haines / Android Authority

You’ll have spent hours creating excellent playlists that you could share or make public. So it may be irritating in the event you can’t discover them anymore. Normally, Spotify playlists go lacking due to unintended deletion. Fortunately, Spotify has a approach of shortly restoring them.

Potential options:

  • Log in to your account on the Spotify web site, click on on the profile icon on the high proper nook, and go to Account > Recovered playlists (within the left-hand menu). Spotify retains a file of any deleted playlists for 90 days. Click on Restore to get the playlist again.

Drawback #7: Can’t join Spotify to a TV or good speaker

Two JBL Connect speakers, one blue, one black, either side of a phone playing music from the Spotify app.

Ryan Haines / Android Authority

Spotify Join permits you to push audio from one system to a different whereas controlling it from any telephone, pill, watch, or pc linked to your account. It’s an integral function that allows you to hearken to your Spotify playlists on any good audio system, TVs, consoles, or media streamers that assist Join.

Potential options:

  • Keep in mind that the system you need to hearken to music from must be related to the identical Wi-Fi community because the management system. Your goal system might have dropped off Wi-Fi due to a weak sign or an oversaturated router. Wi-Fi 5 routers, particularly, can have hassle with the handfuls of connections in fashionable properties, through which case it might be essential to disconnect some merchandise or improve to a router with Wi-Fi 6.
  • When the app detects appropriate audio system and different gadgets, a Units Accessible will present on the backside left on cell and backside proper on desktop. If the Units Accessible icon isn’t there, go to Settings and choose Present Accessible Units. In the event you don’t see your goal system on this listing, guarantee it’s on and related to the identical Wi-Fi community. Needless to say some gadgets, like Echo audio system, require extra steps.

Spotify guides and recognized points

nothing ear 2 buds with spotify

Rita El Khoury / Android Authority

In the event you run into extra issues, Spotify has a operating listing of ongoing points. You’ll be able to test whether or not your difficulty is on the listing. And Spotify updates the tracker every time it acknowledges and fixes a reported drawback.



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