March 14, 2023
PRESS RELEASE
Apple introduces Store with a Specialist over Video
Prospects within the U.S. can now join with an Apple Specialist over video to buy the iPhone lineup, together with iPhone 14 and iPhone 14 Plus, out there right this moment in an all-new yellow colour
CUPERTINO, CALIFORNIA Apple right this moment launched Store with a Specialist over Video, a brand new dwell procuring expertise on apple.com for patrons within the U.S. Store with a Specialist over Video connects clients seeking to buy iPhone with a retail group member through a protected and safe, one-way video procuring session. With this new service, clients can browse the newest fashions, discover new options, and find out about Apple Commerce In provides, provider offers, switching to iOS, and varied financing choices.
“We’re continually innovating to ship an much more personalised expertise for our clients, assembly them the place they’re to ship the most effective of Apple,” stated Karen Rasmussen, Apple’s head of Retail On-line. “With Store with a Specialist over Video, our group members are excited to attach with clients and supply distinctive service as they find out about which iPhone most closely fits them.”
Enhancing the Procuring Expertise for Prospects
Prospects can go to apple.com/store/buy-iphone, and in just some clicks, immediately join with an Apple Specialist for world-class service and skilled recommendation on selecting the right iPhone mannequin. As soon as linked, clients can examine options, colours, sizes, and discover the most effective deal by means of the Apple Commerce In program or their provider.
Store the Newest iPhone 14 Lineup with a Specialist over Video
The superbly designed and sturdy iPhone 14 and iPhone 14 Plus, out there right this moment in an all-new yellow, characteristic a powerful dual-camera system, the highly effective A15 Bionic chip, and all-day battery life, with iPhone 14 Plus providing the longest battery lifetime of any iPhone ever. Each fashions additionally supply groundbreaking security capabilities equivalent to Crash Detection and Emergency SOS through satellite tv for pc,1 permitting customers to get the assistance they want even when no mobile or Wi-Fi service is out there. iPhone 14 and iPhone 14 Plus can be found in midnight, starlight, (PRODUCT)RED, blue, purple, and the brand new yellow for $799 and $899. Prospects within the U.S. can rise up to $600 in credit score towards iPhone 14 once they commerce in iPhone 11 or later2 from apple.com/retailer utilizing Store with a Specialist over Video, within the Apple Retailer app, and at Apple Retailer areas.
Connecting with a Specialist
Store with a Specialist over Video is out there to clients within the U.S. from 7 a.m. to 7 p.m. PT daily on apple.com/store/buy-iphone. In the course of the session, an Apple group member will likely be on digicam sharing their display screen, however they won’t be able to see the client. If clients discover {that a} session is unavailable or entry the web page after hours, they will contact a Specialist over the telephone or through chat 24 hours a day.
The Finest Place to Purchase Apple
Apple makes it easy and simple for patrons to discover the newest merchandise and equipment, join with skilled group members, or study new abilities with applications like Right this moment at Apple. Whether or not in particular person, on-line, over video, or through personalised suggestions on the Apple Retailer app, Apple group members will help clients choose the gadget and financing choice that’s proper for them.
About Apple
Apple revolutionized private know-how with the introduction of the Macintosh in 1984. Right this moment, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch, and Apple TV. Apple’s 5 software program platforms — iOS, iPadOS, macOS, watchOS, and tvOS — present seamless experiences throughout all Apple units and empower folks with breakthrough providers together with the App Retailer, Apple Music, Apple Pay, and iCloud. Apple’s greater than 100,000 staff are devoted to creating the most effective merchandise on earth, and to leaving the world higher than we discovered it.
- Emergency SOS through satellite tv for pc and Discover My through satellite tv for pc are presently out there in Canada, France, Germany, Eire, the U.Okay., and the U.S., and will likely be out there in Austria, Belgium, Italy, Luxembourg, the Netherlands, and Portugal later this month. The service is included without spending a dime for 2 years beginning on the time of activation of a brand new iPhone 14 mannequin.
- Commerce-in values will differ primarily based on the situation, yr, and configuration of the eligible trade-in gadget. Not all units are eligible for credit score. Prospects should be at the very least 18 years outdated to be eligible to commerce a tool in for credit score or for an Apple Present Card. Commerce-in worth could also be utilized towards a qualifying new gadget buy or added to an Apple Present Card. The precise worth awarded is predicated on receipt of a qualifying gadget matching the outline offered when the estimate was made. Gross sales tax could also be assessed on the total worth of a brand new gadget buy. In-store trade-in requires presentation of a sound photograph ID (native legislation might require saving this info). The supply is probably not out there in all shops, and should differ between in-store and on-line trade-in. Some shops might have extra necessities. Apple or its trade-in companions reserve the suitable to refuse or restrict the amount of any trade-in transaction for any motive. Extra particulars can be found from Apple’s trade-in companion for trade-in and recycling of eligible units. Restrictions and limitations might apply.
Press Contacts
Neema Mungai
Apple
Brian Bumbery
Apple
