Final week the Telegraph reported {that a} latest firmware replace to HP printers “prevents prospects from utilizing any cartridges aside from these fitted with an HP chip, which are sometimes dearer. If the client tries to make use of a non-HP ink cartridge, the printer will refuse to print.”
Some HP “Officejet” printers can disable this “dynamic safety” by way of a firmware replace, PC World reported earlier this week. However HP nonetheless defends the function, arguing it is “to guard HP’s improvements and mental property, preserve the integrity of our printing methods, guarantee the most effective buyer printing expertise, and shield prospects from counterfeit and third-party ink cartridges that don’t include an unique HP safety chip and infringe HP’s mental property.”
In the meantime, Engadget now reviews that “a software program replace Hewlett-Packard launched earlier this month for its OfficeJet printers is inflicting a few of these gadgets to change into unusable.”
After downloading the defective software program, the built-in touchscreen on an affected printer will show a blue display with the error code 83C0000B. Sadly, there seems to be no means for somebody to repair a printer damaged on this means on their very own, partly as a result of manufacturing unit resetting an HP OfficeJet requires interacting with the printer’s touchscreen show. For the second, HP prospects report the one answer to the issue is to ship a damaged printer again to the corporate for service.
BleepingComputer says the firmware replace “has been bricking HP Workplace Jet printers worldwide because it was launched earlier this month…”
“Our groups are working diligently to deal with the blue display error affecting a restricted variety of HP OfficeJet Professional 9020e printers,” HP informed BleepingComputer… For the reason that points surfaced, a number of threads have been began by folks from the U.S., the U.Ok., Germany, the Netherlands, Australia, Poland, New Zealand, and France who had their printers bricked, some with greater than a dozen pages of reviews.
“HP has no answer right now. Hidden service menu will not be exhibiting, and the printer will not be booting anymore. Solely a blue display,” one buyer stated.
“I talked to HP Buyer Service they usually informed me they do not have an answer to repair this firmware situation, in the mean time,” one other added.
