Apple is making a notable change to the restore course of for the iPhone 14 Professional and iPhone 14 Professional Max. Beginning this week, Apple Shops and Apple Approved Service Suppliers can now restore Face ID and TrueDepth points with out having to switch the whole iPhone.
Apple introduced this information in an inside memo, seen by 9to5Mac.
Apple can now repair iPhone 14 Professional Face ID points
The TrueDepth digicam module consists of all of the parts for Face ID and the entrance digicam. It’s a part that’s important to the iPhone’s performance, so if it fails, it must be mounted just about immediately.
For years, in case your iPhone’s Face ID or entrance digicam failed, you’d need to get the whole gadget changed, as Apple didn’t have a method to do same-unit repairs for the TrueDepth module. This modified final yr when Apple began doing the same-unit repairs for the TrueDepth module on the iPhone XS and newer.
As soon as a brand new iPhone launches, nevertheless, it often takes Apple a number of months to ramp up its help channels to carry out sure repairs. When the iPhone 14 lineup debuted final fall, for instance, Apple wasn’t but in a position to carry out same-unit repairs for the TrueDepth Digital camera.
In a memo to workers this week, seen by 9to5Mac, Apple introduced that same-unit repairs are actually obtainable for the TrueDepth digicam module on the iPhone 14 Professional and iPhone 14 Professional Max. Which means if Face ID or one other a part of the TruthDepth module fails, Apple Shops and Approved Service Suppliers can now change simply that part somewhat than the entire gadget.
Relying on the precise drawback and different points the iPhone might have, a same-unit restore won’t all the time be an choice. The corporate says workers ought to all the time comply with the steering supplied by the Apple Service Toolkit 2 diagnostics system.
The identical-unit restore choice for the TrueDepth Digital camera is presently not obtainable for the iPhone 14 and iPhone 14 Plus. Apple says it can inform its groups at a later date when that is obtainable.
The corporate describes same-unit repairs as “one of the best ways to contribute to Apple’s ongoing work to offer our merchandise an extended life.”
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