Rita El Khoury / Android Authority
TL;DR
- Pixel customers are reporting extreme battery drain and overheating points on their telephones.
- The issue appears to be affecting Pixel 6 and Pixel 7 sequence customers.
- A current Google app replace is responsible, and Google is within the technique of issuing a patch.
Replace, Could 15, 2023 (07:26 PM ET): Google has issued an announcement associated to the battery drain and overheating points described within the article under. A Google spokesperson mentioned:
A current Google app backend change unintentionally resulted in a subset of Android gadgets experiencing accelerated battery drain. We rolled out a repair shortly after changing into conscious of the problem, and impacted customers ought to see their gadgets return to regular conduct instantly. This repair doesn’t require an app replace.
Hopefully, everybody dealing with these points ought to see this replace quickly.
Unique article, Could 15, 2023 (01:43 AM ET): A number of Pixel customers are presently reporting extreme battery drain and overheating points on their telephones. The issue was flagged by an Engadget reader, after which the publication found a rising thread of complaints from Pixel customers on Reddit and Google’s assist boards.
“My Pixel 6 Professional and my spouse’s Pixel 6 have been overheating and utilizing battery doing actually nothing since yesterday. Like not simply heat, HOT. Shedding 20% battery in below an hour with out utilizing it,” wrote a Reddit person.
“Display time has been lowered to round 3 hours from roughly round 6 hours,” wrote one other Pixel 6a person.
The issue isn’t simply restricted to the Pixel 6 lineup. Pixel 7 and seven Professional customers are additionally reporting related overheating and battery drain points.
The offender appears to be a current replace to the Google app. A variety of affected customers have observed that the Battery Utilization menu on their Pixels lists the Google app as the very best juice guzzler.
“Past the battery not lasting the cellphone is getting actually heat so I do know it’s harming the battery and probably the CPU,” wrote a Reddit person.
Those that have tried contacting Google assist for an answer haven’t been very profitable. The troubleshooting steps prompt by assist workers haven’t labored. Rolling again to an older model of the Google app doesn’t repair the issue, nor does an entire manufacturing unit reset of the cellphone.
It’s unclear if the issue additionally impacts the lately launched Pixel 7a. Nevertheless, a take a look at performed by Android Authority exhibits that the cellphone tends to turn out to be fairly scorching whereas charging, thereby leading to slower charging. It’s not the identical Google app-related drawback, however we’ll look into that too now.
There’s no official phrase from Google simply but. We’ll replace this text if and once we be taught extra a couple of doable decision from the Pixel maker.
