December 6, 2022
UPDATE
Apple launches Self Service Restore in Europe
Prospects in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK can buy real Apple elements and instruments
Apple immediately introduced Self Service Restore is now accessible in eight European international locations, offering restore manuals and real Apple elements and instruments by the Apple Self Service Restore Retailer. Prospects who want to full their very own repairs will have the ability to carry out lots of the commonest repairs for the iPhone 12 and iPhone 13 lineups, and Mac notebooks with Apple silicon.
The Self Service Restore Retailer supplies entry to greater than 200 particular person elements and instruments, in addition to restore manuals. This system allows prospects who’re skilled with the complexities of repairing digital gadgets the chance to finish their very own repairs, utilizing the identical manuals, elements, and instruments as Apple Retailer areas and Apple Licensed Service Suppliers.
“We imagine the perfect know-how for our prospects and for the planet is know-how that lasts, which is why we design our merchandise to be sturdy and barely require upkeep or restore,” mentioned Jeff Williams, Apple’s chief working officer. “However when a restore is required, we wish prospects to have many choices for protected, dependable, and safe restore. That’s why we’re excited to launch Self Service Restore in Europe, giving our prospects direct entry to real Apple elements, instruments, and manuals.”
Each real Apple half is designed and engineered for every product, and goes by intensive testing to make sure the best high quality, security, and reliability. The elements are the identical ones — on the similar value — as these accessible to Apple’s community of licensed restore suppliers. Prospects can ship changed elements again to Apple for refurbishment and recycling, and in lots of circumstances obtain credit score off their buy by doing so.
The Apple instruments accessible to prospects on the Self Service Restore Retailer are customized to assist present the perfect repairs for Apple merchandise, and are engineered to face up to the trials of high-volume, skilled restore operations the place security and reliability are the utmost precedence. The high-quality instruments provided by Self Service Restore embrace torque drivers, restore trays, show and battery presses, and extra.
Apple will provide software rental kits for $49, in order that prospects who don’t need to buy instruments for a single restore nonetheless have entry to those skilled restore instruments. The weeklong rental kits will ship to prospects without cost.
Self Service Restore is a part of Apple’s efforts to additional develop entry to repairs and enhance repairability of merchandise over time. For the overwhelming majority of shoppers who wouldn’t have expertise repairing digital gadgets, visiting an expert restore supplier with licensed technicians who use real Apple elements is the most secure and most dependable option to get a restore.
Over the previous three years, Apple has almost doubled the variety of service areas with entry to real Apple elements, instruments, and coaching, together with greater than 4,000 Impartial Restore Suppliers. A worldwide community of greater than 5,000 Apple Licensed Service Suppliers helps greater than 100,000 energetic technicians. In consequence, eight out of 10 Apple prospects are positioned inside half-hour of a licensed service supplier throughout Europe.
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Nick Leahy
Apple
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Matt Wells
Apple
Apple Media Helpline
(408) 974-2042
